Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services.  

• Where items have been made or personalised for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
• Our returns period lasts for 30 days after you receive any item. If 30 days have gone by since delivery of your purchase, unfortunately, we can’t offer you a refund.
• To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. 
• To complete your return, we require a receipt or proof of purchase.
• If you need to return an item, send us an email at our contact email address on this website quoting your order number and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
• When you are returning items, consider using a trackable shipping service or purchasing shipping insurance. Buyer is responsible for paying return shipping costs.
• Initial item shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of shipping will be deducted from your refund.